Frequently Asked Questions
How do I make a reservation?
What time is the check-in policy?
What time is the check-out policy?
Do you require a deposit or prepayment to secure a booking?
Can I cancel or modify my reservation? What is your cancellation policy?
How can I make payments for my reservation?
Do you offer any special discounts or promotions?
Is breakfast included in the booking?
Are pets allowed in the accommodation?
Do you provide airport transfers or shuttle services?
Is there parking available onsite?
Do you have a housekeeping service every day?
How do we order the chef's service or other dining options?
What other services and guest activities are available, and how do I order?