BESTAY PRIVACY POLICY

Bestay prioritizes your privacy across our website, mobile app, and all platforms offering our services.

Information We Collect:

Personal Data: Name, email, phone number, address, passport details (for bookings), travel preferences.

Usage Data: Visited pages, searches, bookings, IP address (helps personalize your experience).

Device Data: Device type, operating system, browser, unique identifiers (for platform security).

How We Use Your Information:

Delivering Services: Process bookings, send confirmations, offer personalized recommendations.

Marketing (with consent): Newsletters, promotions tailored to your interests.

Platform Improvement: Analyze trends to enhance your user experience.

Security: Prevent fraud and safeguard our platform.

Sharing Your Information:

We share information only with trusted third-party vendors who assist us (payment processors, accommodation providers, activity providers). Sharing is limited to what's necessary to deliver our services. We might disclose information if legally required or to protect user safety and our own rights.

Your Choices:

Manage Your Data: Access and update personal information through your account settings.

Control Marketing Emails: Unsubscribe using the link provided in our emails.

Cookie Preferences: Adjust your browser settings to control how cookies are used.

Data Security:

We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, complete internet security cannot be guaranteed.

Children's Privacy:

Our platform is not intended for children under 13. We do not knowingly collect personal information from them.

Changes to this Policy:

We may update this Privacy Policy. We'll notify you by posting the revised policy on our platform.

Contact Us:

For any questions, please contact us at [email protected]

Additional Considerations:

Data Retention: Bestay stores user data for booking purposes and account history for up to 1-year.

International Data Transfers: If Bestay collects data from EU users and is subject to GDPR, we comply by user consent and secure data transfers.